Returns & Exchanges

At Maats.cc, we want to ensure you are completely satisfied with your cycling gear, which is why we offer a 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process makes it easy to get back on the road.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Securely place the items in their original packaging, ensuring all tags are attached and the products are in brand-new condition.

3

Ship the Package

Print the provided prepaid shipping label, attach it to your parcel, and drop it off at your nearest designated carrier location.

4

Receive Refund or Exchange

Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing